If a HeftySend link shows that it has expired, the transfer has reached its expiry date and the files are no longer available through that link.
Why do links expire?
HeftySend transfers have an expiry date set by the person who created them. Once that date passes:
- The link stops working
- The files are removed from storage
- Anyone opening the link sees an expiry message
This is by design — it keeps storage clean and means files are not sitting around indefinitely.
What to do if you need the files
Contact the person who sent you the link. They can create a new transfer with the same files and share a fresh link with you.
Once a transfer has expired, the files cannot be recovered from HeftySend. Only the original sender can re-share the files if they still have them.
If you are the sender
If one of your own transfers has expired and someone still needs the files, create a new transfer and share the new link. You can choose a longer expiry this time to avoid the same situation.
To learn about expiry options on different plans, see Setting expiry dates on your transfers. For longer-lived links, consider upgrading to Premium or Ultra — see Comparing Free, Premium and Ultra.