When someone receives a HeftySend link, they land on a download page. This is what the whole experience looks like from their side.
The standard download page
The download page shows the transfer title and message (if you added one), followed by a list of all the files in the transfer. Each file has its own download button so recipients can grab individual files they need.
At the top there is also a "Download All" button that packages everything into a single ZIP archive.
Recipients do not need a HeftySend account. They can download everything without signing up.
Password protected transfers
If you added a password to the transfer, recipients see a password entry screen before they can access the files. They type the password and the download page appears.
The password gate keeps your files private even if the link is forwarded to someone it was not meant for. See Protecting your transfer with a password to learn how to set one.
Viewing files online without downloading
The download page includes an inline media viewer. Certain file types can be previewed directly in the browser:
- Images (JPEG, PNG, GIF, WebP, and more)
- Videos (MP4, WebM, MOV)
- Audio files (MP3, WAV, OGG)
- PDF documents
Click on any supported file to open the preview. For the full list of supported formats, see Viewing files online without downloading.
What if the link has expired?
If the transfer has passed its expiry date, the download page will show a message explaining that the link is no longer active. The recipient should contact the sender to request a fresh transfer.